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Technical Support

Procedures to Follow When You Have Failures of GDV Equipment or Software

If you have taken all steps to prepare the device for work (see user manual) but fail to obtain normal GDV-images in the Capture program, you need to make sure that the software has been installed correctly and all settings have been observed. If you fail to do rectification of faults, you need to make sure that the hardware is working.

Drivers for Windows 2000/XP/Vista/Seven (32 bit)

If a complete or partial inoperativeness of the device or failures of the software are proved, you need to contact technical support at +7 (911) 132-7865 or info@gdvsource.com

Attention! GDVsource is not responsible for GDV software used with other hardware or for GDV hardware used with other software packages!